Nepal Emergency Hotlines & Directory

Nepal has a nationwide emergency response system with dedicated hotlines for police, ambulance, fire, and traffic emergencies. All major emergency numbers (100, 101, 102, 103) are toll-free and available 24/7 across the country. The system is managed by Nepal Police, Ministry of Health, and local authorities. Major hospitals in Kathmandu Valley have dedicated emergency departments with trauma centers and critical care facilities.

National Emergency Numbers

Helplines & Support Services

Nepal provides specialized helplines for vulnerable groups including Child Helpline 1098 (operated by CWIN for child protection and abuse reporting), National Women Commission Helpline 1145 (for domestic violence, harassment, and women's rights violations), Mental Health Helpline (for psychological support), and Disaster Management Helpline (for natural disasters and rescue coordination). These services are confidential and available in Nepali language with some providing multilingual support.

Major Emergency Hospitals in Kathmandu Valley

• Bir Hospital - Nepal's oldest and largest government hospital with 24/7 emergency ward (Mahabouddha)
• Tribhuvan University Teaching Hospital (TUTH) - Major trauma center with ICU and emergency surgery (Maharajgunj)
• Patan Hospital - Well-equipped emergency department serving Lalitpur district (Lagankhel)
• Norvic International Hospital - Private hospital with modern emergency facilities and ambulance service
• Grande International Hospital, Hams Hospital, Mediciti Hospital - Other major private hospitals with 24/7 emergency care

Emergency Calling Tips

• Stay calm and speak clearly when calling emergency numbers - provide exact location, nature of emergency, and number of people affected
• For medical emergencies, specify if patient is conscious, breathing, bleeding, or requires immediate transport
• Save emergency contacts in your phone with ICE (In Case of Emergency) prefix for quick access
• Keep your citizenship certificate, medical insurance details, and blood type information accessible
• In Kathmandu Valley, you can call directly to specific hospital emergency departments for faster response
• During natural disasters (earthquakes, floods), follow official government advisories from Nepal Police social media and radio

Blood Banks & Donation

Nepal Red Cross Society operates the central blood bank at Pradarshani Marg (01-4225344) with 24/7 availability. Major hospitals including Bir Hospital, TUTH, Patan Hospital maintain their own blood banks. Blood donation is voluntary and donors must be 18-65 years old, weighing above 50kg, and in good health. Emergency blood requests can be made directly to blood banks or through Nepal Red Cross Blood Donor Facebook groups for urgent needs.

Note: Emergency numbers and hospital contacts are subject to change. Always verify current contact information from official sources. During emergencies, try multiple numbers if one doesn't respond. For life-threatening emergencies, proceed directly to the nearest hospital emergency department.